Refund policy

Standard designs: changing your mind

For standard, non-personalised wraps, you can cancel within 14 days after delivery without giving a reason. Tell us by email or our contact form, then send the goods back within a further 14 days. Printing a standard design to order does not remove this right.

Please inspect the wrap before removing the backing, trimming or applying it. We may deduct for loss in value caused by handling beyond what is needed to inspect it. Opening the packaging alone does not prevent a return.

Refunds and return postage

You pay return postage for change-of-mind returns. We refund within 14 days of receiving the goods or evidence of return, whichever is earlier, using the original payment method. Cancelling the whole order includes a refund of standard outbound delivery.

Faulty, damaged or incorrect goods

Contact us so we can arrange the appropriate remedy and cover necessary return costs. Your statutory rights remain unaffected, including for personalised goods.

How to contact us

Email e.s.bridge@outlook.com or use our contact form. Include your order number. We will provide return instructions; notifying us of cancellation does not depend on our approval.

Optional cancellation form

To Board Prints, e.s.bridge@outlook.com: I give notice that I cancel my order for [goods]. Order number: [number]. Ordered on / received on: [date]. Name: [name]. Address: [address]. Date: [date].